法律聲明

Distributor: Fuso Co., Ltd.

Representative: Yuya Ashitaka, Representative Director

Address: 2-4-22 Motomachi, Naniwa-ku, Osaka 556-0016

Phone Number: 06-7410-7967

Phone Reception Hours: 10:00 AM - 6:00 PM (excluding weekends and holidays)

*For inquiries outside of these hours, please contact us by email.

Email Address:

fm1210.zzz@gmail.com

Website URL: https://shop.chatei-jin.com/

Product Price: Please refer to each product page.

Additional Fees

Shipping Fee (Domestic: ¥1,000, International: ¥3,000-¥5,000)

Payment Methods

Credit Card Payment, etc.

Payment Period

Credit Card Payment: Payment is confirmed upon ordering.

Product Delivery Period

We will ship within 4 business days of your order.

Returns & Exchanges: We do not accept returns or exchanges of tea or other food products for reasons of customer convenience.

Refund Policy

- If the return is due to any of the following reasons on our part, please contact us in advance and return the product at our expense. Once we confirm the return, we will exchange it for a good product.
* If the product is damaged, soiled, or defective during shipping, or if the product you received is different from the one you ordered.

- We cannot accept returns or exchanges for the following cases:
- If the product has been used.
- If the product has been damaged or soiled while in your possession.

- Cancellations are not accepted unless the product has been shipped before or is delayed in shipping.

A full refund will be given once the product is returned to us in its original packaging.

Return shipping costs will be borne by us if the product is defective, but will be borne by the customer if the return or exchange is due to customer convenience.