プライバシーポリシー

Last updated: December 11, 2025

Chatei Jin Online Store operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Chatei Jin Online Store is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified so that it cannot identify or be reasonably linked to you. We may collect or process the following categories of personal information, depending on how you interact with the Services, where you live, and as permitted or required by applicable law:

  • Contact details: including your name, address, billing address, shipping address, phone number, and email address.

  • Financial information: including credit card, debit card, and financial account numbers, payment card information, transaction details, and payment confirmation details.

  • Account information: including your username, password, security questions, and preferences.

  • Transaction information: including the items you view, put in your cart, purchase, return, exchange, or cancel, and your past transactions.

  • Communications with us: including the information you include in communications with us, for example, when sending a customer support inquiry.

  • Device information: including information about your device, browser, network connection, IP address, and other unique identifiers.

  • Usage information: including information regarding your interaction with the Services, such as how and when you navigate the Services.

Personal Information Sources

We may collect personal information from the following sources:

  • Directly from you: including when you create an account, visit or use the Services, communicate with us, or otherwise provide us with your personal information.

  • Automatically through the Services: including from your device when you use our products or services or visit our websites, and through the use of cookies and similar technologies.

  • From our service providers: including when we engage them to enable certain technology and when they collect or process your personal information on our behalf.

How We Use Your Personal Information

We may use personal information for the following purposes:

  • Provide, Tailor, and Improve the Services: To perform our contract with you, process payments, fulfill orders, send notifications related to your account, manage your account, arrange for shipping, facilitate returns and exchanges, and create a customized shopping experience.

  • Marketing and Advertising: To send marketing and promotional communications by email or other channels, and to show you online advertisements for products or services based on your activity on the Services.

  • Security and Fraud Prevention: To authenticate your account, provide a secure payment experience, and detect/prevent fraudulent or illegal activity.

  • Communicating with You: To provide customer support and maintain our business relationship with you.

  • Legal Reasons: To comply with applicable law, respond to valid legal processes, and enforce our terms or policies.

How We Disclose Personal Information

We may disclose your personal information to third parties for legitimate purposes subject to this Privacy Policy, including:

  • Shopify and Vendors: With Shopify, vendors, and other third parties who perform services on our behalf (e.g., IT management, payment processing, data analytics, customer support, cloud storage, fulfillment, and shipping).

  • Business and Marketing Partners: With partners to provide marketing services and advertise to you.

  • Legal Obligations: To comply with applicable legal obligations (including responding to subpoenas and search warrants), to enforce applicable terms of service, and to protect our rights.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve the Services for you. Information you submit to the Services will be transmitted to and shared with Shopify as well as third parties that may be located in countries other than where you reside. To learn more about how Shopify uses your personal information, please visit the Shopify Consumer Privacy Policy.

Third-Party Websites and Links

The Services may provide links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated or controlled by us, you should review their privacy and security policies. We do not guarantee and are not responsible for the privacy or security of such sites.

Children's Data

The Services are not intended to be used by children, and we do not knowingly collect any personal information about children under the age of majority in your jurisdiction. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us to request that it be deleted.

Security and Retention

Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee "perfect security." How long we retain your personal information depends on different factors, such as whether we need the information to maintain your account, to provide you with Services, comply with legal obligations, resolve disputes, or enforce other applicable contracts and policies.

Your Rights and Choices

Depending on where you live, you may have some or all of the rights listed below in relation to your personal information:

  • Right to Access / Know: You may have a right to request access to personal information that we hold about you.

  • Right to Delete: You may have a right to request that we delete personal information we maintain about you.

  • Right to Correct: You may have a right to request that we correct inaccurate personal information we maintain about you.

  • Right of Portability: You may have a right to receive a copy of the personal information we hold about you.

  • Right to Opt-out: Depending on where you reside, you may have a right to opt out of the "sale" or "share" of your personal information for targeted advertising.

To exercise these rights, please contact us using the contact details provided below.

International Transfers

Please note that we may transfer, store, and process your personal information outside the country you live in, including to the United States and Canada. We rely on recognized transfer mechanisms ensuring an adequate level of protection for such transfers.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on this website and update the "Last updated" date.

Contact

Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please contact us at:

Chatei Jin Online Store (Operated by Fuso Co., Ltd.)

Store Address (Customer Support): 2F, 5-7-20 Nipponbashi, Naniwa-ku, Osaka City, Osaka, 556-0005, Japan

Head Office: 2-4-22 Motomachi, Naniwa-ku, Osaka City, Osaka, 556-0016, Japan

Email: info@chatei-jin.com Phone: +81-6-7410-7967