特定商取引法に基づく表記
1. Legal Notice (特定商取引法に基づく表記)
Distributor (Company Name) Fuso Co., Ltd.
Representative Yuya Ashitaka, Representative Director
Head Office Address (Registered Office) 2-4-22 Motomachi, Naniwa-ku, Osaka City, Osaka Prefecture, 556-0016, Japan
Store Address (Operations & Returns) Chatei Jin Online Store 2F, 5-7-20 Nipponbashi, Naniwa-ku, Osaka City, Osaka Prefecture, 556-0005, Japan Please send all returns and exchange items to this Store Address.
Phone Number +81-6-7410-7967 (Reception Hours: 10:00 AM - 6:00 PM JST, Mon-Fri)
Email Address info@chatei-jin.com
Website URL https://shop.chatei-jin.com/
Selling Price Prices are displayed on each product page. Prices are indicated in the currency selected by the customer.
Additional Fees (Shipping & Customs)
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Shipping Fees: Calculated automatically at checkout based on weight and destination.
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Customs Duties: Import duties, taxes, and customs charges are not included in the item price or shipping cost. These charges are the buyer's responsibility.
Payment Methods Credit Cards (Visa, Mastercard, American Express, JCB), Shop Pay, Apple Pay, Google Pay, and other payment methods displayed at checkout.
Payment Period Payments are processed immediately upon placement of the order.
Delivery Period
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Order Processing: Orders are shipped within 1 to 4 business days after payment confirmation.
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Delivery Time: Generally 4 to 12 business days after shipment, depending on the destination country and customs clearance status.
Returns & Exchanges Due to the nature of our products (tea and food), we do not accept returns or exchanges for customer convenience. However, if you receive a defective, damaged, or incorrect item, please contact us within 7 days of delivery for a refund or replacement. For details, please refer to our [Refund Policy].
